Privacy policy

Effective Date: July 11, 2024

Welcome to www.windoo.com, operated by Jinan Xuhong Building Materials Trade Co., Ltd. ("we", "our", "us"). Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect your personal information in compliance with U.S. federal and state laws, including the California Consumer Privacy Act (CCPA) and the Children's Online Privacy Protection Act (COPPA).

1. Information We Collect

1.1 Personal Information

Identification Information: Name, email address, phone number, mailing address.

Payment Information: Credit card details and billing information.

Account Information: Username, password, and order history.

1.2 Non-Personal Information

Log Data: IP address, browser type, operating system, and pages visited.

Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies.

2. How We Use Your Information

2.1 To Provide Services

Process and fulfill your orders.

Communicate with you about your orders, updates, and promotional offers.

Provide customer support and respond to your inquiries.

2.2 To Improve Our Services

Analyze website usage and performance.

Enhance user experience and improve website functionality.

2.3 To Ensure Security

Protect against fraudulent transactions and misuse of our website.

3. Sharing Your Information

3.1 With Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, shipping, and marketing.

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

4. Data Protection and Security

4.1 Security Measures

We implement a variety of security measures to maintain the safety of your personal information, including encryption and secure servers.

4.2 Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Your Rights and Choices

5.1 Access and Correction

You have the right to access and correct your personal information. You can update your account information by logging into your account or contacting us at [email protected].

5.2 Opt-Out

You may opt out of receiving promotional emails from us by following the unsubscribe instructions included in each email or by contacting us.

5.3 California Consumer Privacy Act (CCPA) Rights

California residents have the right to request information about the collection and use of their personal data over the past 12 months, to request deletion of their personal data, and to opt out of the sale of their personal data. To exercise these rights, please contact us at [email protected].

6. Children's Privacy

6.1 Children's Online Privacy Protection Act (COPPA)

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a user under the age of 13, we will delete such information from our records.

7. International Data Transfers

7.1 Data Transfers to the U.S.

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. By using our website, you consent to such transfers.

8. Updates to this Privacy Policy

8.1 Changes to the Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page and update the effective date. We encourage you to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Company Name: Jinan Xuhong Building Materials Trade Co., Ltd.

Website: www.windoo.com

Email: [email protected]

Phone: +86 15615516099

Thank you for trusting Jinan Xuhong Building Materials Trade Co., Ltd. with your personal information. We are committed to protecting your privacy and providing a safe online experience.